In which countries is delivery of vaping products prohibited?
Regulations concerning electronic cigarettes, e-liquids and vaping products vary considerably from one country to another. Some states completely prohibit or severely restrict the import, sale, possession or use of vaping products.
To comply with applicable regulations and avoid any issues during transport or customs clearance, we do not deliver vaping products to certain countries and territories.
Countries we do not deliver to
We currently do not offer delivery of vaping products to the following destinations:
- Afghanistan
- Argentina
- Australia
- Belgium
- Brazil
- Brunei
- Cambodia
- Canada
- Cape Verde
- China
- North Korea
- United States
- India
- Iran
- Israel
- Kuwait
- Lebanon
- Maldives
- Mauritius
- Nepal
- Niger
- Oman
- Qatar
- Hong Kong
- Macau
- Russia
- Singapore
- Syria
- Taiwan
- Thailand
- Ukraine
- Venezuela
This list may change depending on legislative changes, customs rules or restrictions applicable to the transport of vaping products.
Why can we not deliver to these countries?
Vaping products may be subject to specific regulations depending on the destination country. In some countries, the sale, import or distribution of electronic cigarettes and related products is prohibited or heavily regulated.
Even where a product is legal in the country of dispatch, this does not necessarily mean it is permitted in the destination country.
We have therefore chosen not to ship vaping products to certain destinations in order to limit risks related to local regulations, customs checks and importation.
What happens if I place an order from a country we do not serve?
If you enter a delivery address in a country to which we do not offer delivery, no carrier will be available for that destination. You will therefore be unable to select a delivery method or complete your order.
We recommend checking that your destination country is among the countries we serve before placing an order.
What if regulations in my country have changed?
Regulations relating to vaping products can change quickly. A destination that is currently not served may be added to our delivery network in the future, while a currently available destination may become subject to new restrictions.
The list of countries we do not deliver to may therefore be updated at any time.
If you are unsure about your destination country, please contact our customer service team before placing an order.
Do restrictions apply to all vaping products?
As a precaution, when we indicate that a destination is not served for vaping products, this restriction may apply to all products in our range, including:
- electronic cigarettes;
- pods and vaping devices;
- e-liquids;
- cartridges and tanks;
- coils and vaping accessories;
- other vaping-related products.
Whether a product can be shipped also depends on its nature, the carrier's rules and the regulations of the destination country.
Need to check your destination?
If your country is not listed above but you are unsure whether you can receive our products, contact our customer service team before placing an order.
We can tell you whether your destination is among the countries we currently serve.
Important: this list is provided for information purposes and may be amended in line with changes in regulations, customs restrictions and transport conditions. The applicable rules are those in force in the destination country at the time of importation.
Need help?
Our customer service team will reply via the website chat or our contact form. Remember to provide your order number.