1. Privacy Policy & Cookie Management
This privacy policy defines and informs you of the manner in which LVD uses and protects the information you transmit to us, where applicable, when you use this website accessible from the following URL: www.levapoteur-discount.fr (hereinafter the "Website").
Please note that this privacy policy may be amended or supplemented at any time by LVD, in particular in order to comply with any legislative, regulatory, case law or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These amendments are binding on the User as soon as they are published online. The User should therefore regularly consult this privacy and cookie policy in order to be aware of any possible amendments.
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on 14 April 2016, and the French Data Protection Act of 6 January 1978 as amended, LVD informs you of the following:
a) Contact details
The website www.levapoteur-discount.fr is the property of LVD:
LVD located at: 77 rue Sylvabelle, 13006 Marseille
Siret: 84320667300108
Customer service phone number: 03.65.95.96.25
Email: [email protected]
Website creator and publisher: SAS LVD (SIRET: 84320667300108)
b) Identity of the data controller
The data controller is the company LVD, whose registered office is located at: 77 rue Sylvabelle, 13006 Marseille
Email: [email protected]
c) Purposes of processing
LVD may process your Personal Information such as:
- Surname
- First name
- Billing address
- Delivery address
- Country
- Phone number
- Email Address
- IP Address
- For the purpose of providing you with the goods you have ordered/purchased on our website
- For the purpose of collecting information, in particular user behaviour on the website, enabling us to improve our Website, our products and services (in particular through the use of cookies); and/or
- For the purpose of being able to contact you regarding various events relating to LVD, including in particular product updates and customer support.
d) Recipients
LVD is the sole recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors to which LVD has recourse (you will find further information about them in point 7 below). Neither LVD nor any of its subcontractors sells the personal data of visitors and Users of its website.
e) Retention period
Your Personal Information is retained by LVD only for the time corresponding to the purpose of collection, namely a maximum of 3 years for marketing data and a maximum of 6 years for billing data.
f) Data Protection Rights
You have the following rights regarding your Personal Information, which you may exercise by writing to us at the postal address mentioned in point 1.
g) Right of access and data communication
You have the right to access the Personal Information relating to you.
However, due to the security and confidentiality obligations in the processing of personal data that apply to LVD, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan of your valid identity document (in the case of a request made via our dedicated electronic form) or a signed photocopy of your valid identity document (in the case of a request submitted in writing).
LVD informs you that it reserves the right, where applicable, to object to requests that are manifestly abusive (by reason of their number, repetitive or systematic nature).
To assist you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a template letter drawn up by the Commission Nationale de l'Informatique et des Libertés (the "CNIL").
h) Right to rectification of data
Under this right, the legislation entitles you to request the rectification, updating, locking or deletion of data concerning you that may prove to be inaccurate, erroneous, incomplete or outdated.
You may also set general and specific directives regarding the fate of personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.
To assist you in your approach, in particular if you wish to exercise, on your own behalf or on behalf of a deceased relative, your right of rectification by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a template letter drawn up by the CNIL.
https://www.cnil.fr/fr/cnil-direct/question/le-droit-de-rectification-cest-quoii) Right of objection
The exercise of this right is only possible in one of the following two situations:
- When the exercise of this right is based on legitimate grounds; or
- When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.
To assist you in your approach, in particular if you wish to exercise your right of objection by means of a written request sent to the postal address indicated in point 1, you will find by clicking on the following link a template letter drawn up by the CNIL.
https://www.cnil.fr/fr/definition/droit-doppositionj) Response times
LVD undertakes to respond to your request for access, rectification or objection, or any other additional request for information, within a reasonable timeframe not exceeding 1 month from receipt of your request.
k) Authorised service providers and transfer to a country outside the European Union
LVD informs you that it uses authorised service providers (add-on modules) to facilitate the collection and processing of the data you have provided to us. These service providers may be located outside the European Union and have access to the data collected through the various forms present on the Website (with the exception of the form allowing you to exercise your Data Protection rights, which are offered and operated by LVD).
LVD has previously ensured that its service providers have implemented adequate safeguards and comply with strict conditions regarding confidentiality, use and data protection. In particular, attention has been paid to the existence of a legal basis for carrying out any transfer of data to a third country. In this regard, one of our service providers is subject to internal corporate rules (or "Binding Corporate Rules") that were approved by the CNIL in 2016, while the others comply with Standard Contractual Clauses.
l) Complaint to the competent authority
If you consider that LVD is not fulfilling its obligations with regard to your Personal Information, you may send a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can submit a request electronically.
2. Cookie Policy
When you first connect to the LVD website, you are notified by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called "cookies". Our cookie policy helps you to better understand the provisions we implement regarding browsing on our website. In particular, it informs you about all the cookies present on our website, their purpose (section 1.) and provides you with guidance on how to configure them (section 2.)
a) General information on cookies present on the LVD website
LVD, as publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our website.
"Cookies" (or connection tokens) are small, limited-size text files that allow us to recognise your computer, tablet or mobile device in order to personalise the services we offer you.
The information collected through cookies does not in any way allow you to be identified by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our website and to send you content tailored to your interests. None of this information is communicated to third parties except where LVD has obtained your prior consent or where the disclosure of such information is required by law, by order of a court or any administrative or judicial authority empowered to do so.
b) Configuring your cookie preferences
You can accept or refuse the placement of cookies at any time
When you first connect to the LVD website, a banner briefly presenting information about the placement of cookies and similar technologies appears at the bottom of your screen. This banner informs you of the purposes of the cookies used and allows you to accept, refuse or customise their use.
Cookies subject to consent may only be placed on your device after your agreement has been obtained through a clear, positive action. Refusing cookies is accessible under conditions equivalent to those allowing their acceptance.
You may modify your preferences or withdraw your consent at any time using the tools available to you on the website. Depending on the type of cookie concerned, obtaining your consent to the placement and reading of cookies on your device may be mandatory.
1. Cookies exempt from consent
In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the requirement to obtain your prior consent insofar as they are strictly necessary for the operation of the website or are intended solely to enable or facilitate electronic communication. These include in particular session identifier cookies, authentication cookies, load balancing session cookies and interface personalisation cookies. These cookies are entirely subject to this policy insofar as they are issued and managed by LVD.
2. Cookies requiring your prior consent
This requirement applies to cookies issued by third parties that are classified as "persistent" insofar as they remain on your device until they are deleted or until their expiry date.
Such cookies being issued by third parties, their use and placement are subject to their own privacy policies, a link to which you will find below. This family of cookies includes audience measurement cookies (in particular Google Analytics), advertising cookies (which LVD does not use) and social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).
Audience measurement cookies establish statistics on the traffic and use of various elements of the website (such as the content/pages you have visited). This data contributes to improving the ergonomics of the LVD website. One audience measurement tool is used on this website:
Social network sharing cookies are issued and managed by the publisher of the relevant social network. Subject to your consent, these cookies allow you to easily share part of the content published on the LVD website, in particular via a sharing "button" application depending on the social network concerned. Four types of social network sharing cookies are present on the LVD website:
Facebook: whose cookie policy you can consult by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/
Instagram: whose cookie policy you can consult by clicking on the following link: https://help.instagram.com/1896641480634370
Google: whose cookie policy you can consult by clicking on the following link: https://policies.google.com/technologies/cookies?hl=fr
3. You have various cookie management tools at your disposal
Most Internet browsers are configured by default to allow cookies to be placed. Your browser gives you the opportunity to change these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or refused depending on their issuer.
WARNING: We draw your attention to the fact that refusing to allow cookies to be stored on your device may nevertheless affect your user experience as well as your access to certain services or features of this website.
Where applicable, LVD accepts no liability for the consequences related to the degradation of your browsing conditions that occur as a result of your choice to refuse, delete or block cookies necessary for the operation of the website. Such consequences shall not constitute damage and you shall not be entitled to any compensation on this basis.
Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device.
These settings do not affect your browsing but cause you to lose all the benefits provided by the cookie.
Please find below the various tools available to you so that you can configure the cookies placed on your device.
4. Your Internet browser settings
Each Internet browser has its own cookie management settings. To find out how to change your cookie preferences, you will find below the links to the help needed to access your browser's dedicated menu:
Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Edge: https://support.microsoft.com/fr-fr/microsoft-edge
Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
Safari: https://support.apple.com/fr-fr/safari
For further information on cookie management tools, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur.
For any questions or additional requests for information regarding this cookie policy, please contact us via our contact form.
Before placing or reading a cookie, website or application publishers must inform users of the purpose of the cookies, obtain their consent and provide users with a means of refusing them.
The validity period of this consent is a maximum of 13 months.
The European General Data Protection Regulation requires that the consent of a website visitor be obtained before cookies can be placed on their browser.
However, certain types of cookies and trackers are strictly necessary for the provision of a service expressly requested by the user and are therefore exempt and do not require prior consent:
- "Shopping cart" cookies for an e-commerce website.
- "Session identifier" cookies, for the duration of a session, or persistent cookies limited to a few hours in certain cases:
- Authentication cookies.
- Session cookies created by a media player.
- Load balancing session cookies.
- Certain audience analytics solutions.
- Persistent cookies for personalising the user interface (choice of language or display).
In accordance with legal obligations, we display a banner to inform users of the purpose of cookies, to obtain their consent and to choose the validity period of the consent, with a maximum of 13 months, after which the banner will be displayed again.
Cookies generated by the PrestaShop software (the solution used for levapoteur-discount.fr) are strictly necessary for the provision of the service and are exempt from prior consent.
Certain types of cookies require prior information and a request for consent. These cookies are, for example:
- Cookies related to advertising operations.
- Social network cookies generated by social network sharing buttons when they collect personal data without the consent of the individuals concerned.
- Certain audience measurement cookies.
Furthermore, levapoteur-discount.fr has a module developed by the CMS Prestashop that complies with the protection of user data (GDPR) | Official GDPR
It meets the main obligations of this European regulation concerning the personal data of our customers, including:
- The right to access their personal data and the right to data portability.
- The right to obtain the rectification and/or deletion of their data
- The right to withdraw their consent when it has been requested from them.
It also allows us to maintain a log of all our customers' activities regarding their personal data (including data access, consent and deletion).
If you believe that we are not respecting your rights and our obligations, you can file a complaint with the CNIL at the following address: cnil.fr
Would you like to contact us regarding your personal data? You can contact us at the following address: [email protected]
If an additional module installed on levapoteur-discount.fr creates cookies in these categories, the developer of that module is required to take the necessary steps to make their module compliant with the GDPR.