Now you see it, now you don’t 👀
If you cannot access the information relating to your account and order, it is because you did not create a customer account when placing your order and are therefore using our website as a “Guest”.
Not very practical!
In this particular case, you can contact our customer service team for more information about your order: Write to us here! or via our online chat 💻
💡 Handy tip: For your future orders, we invite you to create an account so you can access all the information relating to your account and enjoy all its benefits 💎
Need help?
Our customer service team will reply via the website chat or our contact form. Remember to include your order number.