That’s frustrating… but we’re here to help 😇

Have you checked the carrier’s website and found that your parcel is stuck in transit, or that the information displayed has not been updated for more than 48 hours?

If so, please contact us here!  Please provide your order reference and as much detail as possible about the situation.

We will get back to you as soon as possible to clarify the situation 🕵🏻‍♂️

Need help?

Our customer service team will reply via the website chat or our contact form. Remember to include your order number.

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