❌ My payment failed

Your credit card may be declined by our payment provider for one of the following reasons:

• your spending limit (weekly or monthly) has been exceeded
• your credit card is blocked or has been cancelled
• a fraud protection mechanism is blocking the transaction (for example, you are attempting to place an order in France from an unusual location abroad; this system is designed to protect you against fraudulent use of your card).

💡 If possible, try another credit card.

💡 Avoid making too many attempts if your card is declined, so as not to block it.

📩 Our customer service team is of course available should you have any further questions: Contact us here